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Traffic School Los Angeles |
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Frequently Asked QuestionsQuestions? Please feel free to browse our FAQ! We've collected the most commonly asked questions here for your convenience, but, if you don't find what you're looking for, don't wait to call us toll-free at 1-800-990-2813.
Online Traffic School Course DetailsWhy should I take traffic school?Depending on your citation, your court and/or state specifics, our online traffic school helps drivers in a number of ways including:
Please check with your court or state for further details. To start the course, all you need to do click on the "Registration" button. You will be guided through the simple registration process. And please have your drivers license and your traffic ticket or citation with you. Some courts and states require information from those documents to be entered during the sign up process. During the registration process you will also create your user name and password. Please make note of this information since you might need it later when you log back onto the course. You can start immediately. And because your course is saved on our server, you can log on and off as often as you like and never have to repeat any information. As individuals vary, so does the time it will take any one student to complete if you received your citation in most California counties. While the course is a court-approved equivalent of an 8-hour classroom traffic school class, most courts allow online programs to be self-paced. Some students whip through our web traffic school program in a couple of hours, others choose to log on and off over the course of a couple of days. One of the key benefits of our online traffic school is the flexibility you'll have in fitting the course into your schedule. Our course is designed so you can start and stop as often as you like and study only when you have the time. You can even do one lesson at a time if you prefer. And since it's 100% online, the course is always available 24/7. We want you to be completely satisfied with every aspect of our course. So we offer you the ability to try our course out for free and see if it's right for you. Don't worry. You may take the final test without an additional charge as many times as you need to. Yes, but be aware that the court requires you complete your final test on or before your traffic school due date. Depending on your location we may be able to expedite your completion certificate and get it to you the following day. Please call us call us toll-free at 1-800-990-2813 and let us see how we can help. Courts generally grant extensions when they are requested before the due date. You will need to write, call or go to the Clerk of Court to request an extension. If you wait until after the due date you may have to make a court appearance and ask the judge for an extension. We will be glad to help you. Call us toll-free at 1-800-990-2813. [ Back to Top ] [ ] Customer ServiceWhat if I need help?Our licensed instructors and technical support team is available 24 hours a day, 7 days a week. For assistance, call us toll-free at 1-800-990-2813. [ Back to Top ] [ ] Course Approval StatusIs your California Online Traffic School Course approved by the California Courts?While most we are approved by most courts in California, we are not approved in all. By registering online you can determine our approval within your county court district. Or you may contact the court listed on your traffic ticket to determine your eligibility. The California Department of Motor Vehicles (DMV) allows drivers to take traffic school only once within 18 month period unless ordered by judge or if special circumstances exist. Yes. For more information, please CLICK HERE. [ Back to Top ] [ ] Course CostsHow much does your traffic school/defensive driving course costs?Our course fee includes everything from taking the course to delivering you your Certificate of Completion. Our standard delivery (US Postal Service) is free of charge and is sufficient for a majority of our students. However, if you require express delivery, we offer several low cost options. Either way, we're confident that you'll find our prices to be the lowest on the Internet. We will never charge you hidden fees or tack on fine print pricing. In other words, what we advertise on our website is exactly what you pay - no hidden costs what so ever! [ Back to Top ] [ ] Payment OptionsHow Can I Pay for the Course?We accept the following forms of payment:
If you have any questions or concerns, please call us. We'll be happy to help you with any payment option. Once your payment is received we send an email that verifies your payment. In addition, you may also call our customer service center at 1-800-990-2813 to check on your payment status. To ensure your identity and payment information is not compromised we protect all payment transactions and personal data using state of the art encryption technology. Your credit card number is never kept on file, and we never share your information with anyone else. [ Back to Top ] [ ] Course Completion InformationHow long will it take for me to finish your course?In most cases, the specific amount of time the course is required to take is determined by individual states and/or courts. However, how you take the course is entirely up to you. In other words, since you have the flexibility to study at your own pace, at a time that is most appropriate for you schedule, if need be, you can take several days to complete the course. In addition, because you do study on your own schedule, you'll find the course goes by much faster than if you were sitting in a traditional classroom. Our course is designed to be easy-to-follow with short lessons and engaging animations. No, we handle that for you! Once you have completed the course and passed the final exam, you're completely finished with traffic school. We'll submit your completion information to your court for you. A Proof of Completion is something you can purchase during sign up so you can have a document to keep for your own personal records that shows proof that you've successfully completed our course. Because we submit your completion information to the court for you, we won't send you anything stating you've completed our course. A Proof of Completion is an unofficial copy for your records only, and does not need to be sent to the court. If you have lost your certificate or it contains incorrect information, you may contact us to request another copy of the certificate. Please call us call us toll-free at 1-800-990-2813. [ Back to Top ] [ ] Expiration and Refund InformationWill my course expire?Yes. You have 180 days after registration to complete your course. After 180 days, your registration will no longer be considered active. We want to make sure you are completely satisfied so we offer a 100% money-back guarantee. You must request the refund within 30 days of signing up and prior to taking the course's final exam. If you used a credit card to make your payment, we will need that credit card number for refunding. Only the same credit card you used to purchase the course can be used for your refund. Personal checks and money orders will be refunded by company check. Refunds are issued within 30 days of the effective date of termination. If you have not successfully completed the course within 180 days, your registration will be cancelled automatically and you will not be eligible for a refund. If you are thinking of requesting a refund because you feel you will be unable to complete the course before your due date, you may want to contact your court to see about an extension before giving up. Remember that we have express delivery options and many courts will accept postmarks as completion proof or offer grace periods. In addition, you may want to ask the court if they will accept a faxed copy of your certificate until the original is received. For further help, please call us at 1-800-990-2813. [ Back to Top ] [ ] Computer and Software RequirementsAre there any special computer or download requirements to participate in the course?Two things we recommend:
That however are the only requirements. Since our course in 100% online, we maintain all the course materials on our website. That includes the progress and status of your test. That allows you to logon to any computer that is connected to the Internet to take your course. We do recommend the following free Internet browsers:
No worries. Whether you log off or your connection fails, your course is always saved right where you last left off. [ Back to Top ] [ ] Privacy PolicyWhat is your privacy policy?For detailed information about our privacy policy please CLICK HERE. We do not release information to third parties, or sell information. [ Back to Top ] [ ]
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